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In 1 year, the Linkup Studio team launched an MVP of a versatile mobile app designed to streamline doctors' daily routines. The app empowers physicians to efficiently manage appointments, attach service fees, and create on-demand, time-framed reports.
Feedback from 30 physician-beta-testers across various states highlighted its success. Utilizing the tool's appointment scheduling and automated documentation, physicians increased their daily patient load from 15 to 20. With our system handling all billing within the platform, there's no need for patients to visit banks personally. This shift optimizes convenience and has led to an 80% reduction in billing errors, eliminating a major cause of revenue loss and disputes. Report generation has become notably more efficient, requiring only 30 minutes per week instead of 1.5 hours. Additionally, patient satisfaction surged, rising from an average score of 4 to 4.5. Linkup Studio continues to develop new app features as our client presents this solution at medical conferences.
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The USA-based startup is set to deliver a digital solution to state hospitals, clinics, private physicians, and even urgent care centers. The platform aims to simplify appointment scheduling and comprehensive patient care management for doctors, placing everything healthcare professionals need right at their fingertips.
The project is anchored in data indicating that the global healthtech market is predicted to expand at a compound annual growth rate (CAGR) of 18.6% from 2023 to 2030, surging to $809.2 billion by 2030.
After conducting over 25 interviews with physicians from five states and across various facilities, both the startup founder and our business analysis team identified common issues: many doctors struggle with effectively managing patient appointments, maintaining consultation records, handling patient-related documents and invoices, and generating reports. These challenges create inefficiencies and bottlenecks that impact both the quality of care and the overall patient experience.
Given this reality, the client required a highly capable tech and design team to shoulder the responsibility of developing a multifunctional EHR system in a mobile app. In addition, strict laws in the US surrounding patient data protection mandate adherence to HIPAA legislation. As our solution targets not only the US market but also intends to expand and cater to Europe, it must align with GDPR.
In this transformative project, Linkup Studio navigated several complex challenges to deliver a solution that truly revolutionizes patient care management:
