Operations Manager/Product Owner

Remote\Lviv
,
Ukraine
Full time
Operation management, Product management

Join our innovative startup as we embark on an exciting journey to scale the product post-launch. We’re looking for a dynamic Operations Manager/Product Owner to bridge the gap between strategic product development and operational excellence. This hybrid role offers the opportunity to shape the future of our product while ensuring seamless operations and exceptional performance.

Requirements:

At least 2 years in a business analysis or project/product management role

Skills:

  • Strong communication and stakeholder management abilities.
  • Excellent problem-solving skills with a data-driven mindset.
  • Proven autonomy and confidence in leading cross-functional teams without direct supervision.
  • Understanding of product development methodologies.
  • Flexibility and adaptability to collaborate with team members.
  • Strong general product-sense.

Language Proficiency: Upper-Intermediate (B2) or higher level of English

Nice-to-have:

  • Previous experience as a Project Manager, Project Coordinator, Product Owner, Business Analyst or similar roles.
  • Familiarity with marketing analytics tools and methodologies.

Responsibilities:

Product Owner:

  • Serve as the primary contact for stakeholders, ensuring expectations are aligned and information is effectively communicated across teams.
  • Manage the product backlog, plan work iterations, and drive the successful delivery of key features.
  • Define digital solutions, form the product vision, and break down the scope into actionable tasks.
  • Properly manage product requirements from ideation through implementation to address business needs and deliver tangible outcomes.
  • Collaborate with design and development teams to enhance product functionality.
  • Prepare and maintain essential project documentation, including PRDs, roadmaps,
  • Utilize data analysis to guide decision-making, validate assumptions, and test hypotheses/features

Operations Management:

  • Plan, monitor, and evaluate project and product performance, track relevant KPIs and metrics.
  • Coordinate team activities and facilitate meetings or team discussions 
  • Collaborate with the marketing team to define go-to-market strategies and plan ongoing campaigns.
  • Monitor performance of marketing campaigns and analyze results to adjust future strategies.
  • Manage and coordinate product support operations to ensure smooth functioning.
  • Identify and mitigate project risks, control scope, and manage timelines to align with the roadmap.
  • Oversee customer support operations to address user feedbacks, resolve issues, and ensure high satisfaction levels.

Would be a plus:

Benefits package

We offer:

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Flexible work schedule, the ability to work remotely upon agreement with colleagues
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12 working days of paid sick leave per year
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Spoken English courses aimed at improving communication skills (negotiation skills)
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Compensation package for Healthcare & Sport
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20 working days of paid vacation per year

Professional growth:

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Spoken English courses aimed at improving communication skills (negotiation skills)
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Regular salary review
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Professional personalized career growth: сhallenging tasks and innovative projects, meetups and events for professional development, an individual development plan, mentorship program

Fun:

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You become a member of the loyalty program "IT Club"
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Corporate events and exciting team buildings
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Memorable anniversary presents

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