After 9 months of collaboration with Linkup Studio, the client's agents got about 2-3 hours of time saved daily for booking properties and managing requests, thanks to our customized CRM solution. The new website offers a smoother and more seamless user experience when browsing services. Unlike competitors focusing on a single service, the Nightfall Group takes a comprehensive approach by providing villas, cars, yachts, jets, personal drivers, cooks, masseurs, and more in one place. This platform has already been used by numerous US celebrities, including Justin Bieber, Eminem, UFC stars, models, and others.
The client's team approached our company with an established and operational business. While their service provision was functioning well, they needed substantial digital improvements.
Their existing CRM system was quite basic and inadequate for their comprehensive client service requirements. Given the significant number of property listings, technical constraints had to be addressed to manage all processes related to them. The website, built using a popular site builder, did not meet the demands of such a company.
As The Nightfall Group is a large business, they have plans for the years ahead. Once the abovementioned challenges are addressed, the client will need additional product materials to seek funding to grow their business further.
While developing the solution for The Nightfall Group, our team encountered the following challenges: