![](https://cdn.prod.website-files.com/64d4be623fb4a054b3fa4619/66aa5f8732f1d757400fd85b_Cover.jpg)
In close collaboration with the client, Linkup Studio has designed and developed a groundbreaking property compliance platform that's reshaping New York's real estate market.
It caters to all company departments and automates existing slow processes in customer relations, financial management, analytics, and others. With our services, the company can now remove violations faster, represent their real estate clients in court more efficiently, and better handle property tax exemptions. This solution is not just about simplifying management tasks; it's about saving managers countless hours and efficiently addressing the needs of thousands of clients.
With our management system, the client’s company has achieved incredible results. Now, they are servicing over 6,000 buildings in New York and monitoring more than a million violations. They’ve already managed over 10,000 cases and helped their clients save 100 million dollars in property taxes.
At some point in the company's development, our client found that their service delivery could improve if they automated all their existing processes. They reported that sometimes their real estate compliance managers failed to bring more value to clients and manage more cases just because of human inability to manage all the paperwork, numerous tiny but important tasks, and deal with each client efficiently and in time while keeping all the records in a paper notebook.
Furthermore, such a “traditional” approach doesn’t allow for flexibility, as case management becomes possible for one manager only, and if the assigned person should be changed, service quality for a particular client would substantially decrease. Therefore, the current state of affairs was not favorable for scalability as well.
That’s where the company turned to Linkup Studio for an efficient solution that would help all the company workers in any department manage their client relationships, violation cases, financial management, and many other real estate compliance tasks in one place.
Our team's primary goal was to streamline real estate compliance management to help our client achieve more efficient and reliable service delivery. Here are some of the tasks we faced and addressed to achieve this.